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Privacy Policy

Purpose

Iderma recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our policies regarding information collected from this website. Your use of this website constitutes your acceptance of the practices described herein.

Collection of Anonymous Information

Like most other websites, when you visit iderma.com, certain anonymous information about your visit is automatically logged. This may include your IP address, browser information and reference site domain name. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience. This information is not personally identifiable.

Collection of Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address or any information you submitted to iderma.com that identifies you individually. Iderma will not collect any personally identifiable information about you unless you provide it. You can visit and browse iderma.com without providing personally identifiable information.

We collect and store information that you enter into this website or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information about you: name, billing address, shipping address, email address, telephone number, credit card number and credit card expiration date. This information is used to provide the products that you have ordered, to process and ship your order, to send order and shipping confirmations and to provide customer care. This information may also be used to contact you about sales, special offers and new site features, unless you have opted to not receive these notifications.

We maintain a record of voluntary communications via email, telephone, in writing, or through other means. These records may contain personally identifiable information.

Use of Personally Identifiable Information

All information we collect via our website or correspondence with you is used to operate and improve our services. We are committed to using your personal information only for the following purposes:

  • Helping to establish and identify the identity of users;
  • Opening, maintaining, administering and servicing users’ accounts;
  • Processing, servicing or enforcing transactions and sending related communications;
  • Providing services and support to users;
  • Improving the website, including tailoring it to users’ preferences;
  • Providing users with product or service updates, promotional notices or offers, and other information about Iderma;
  • Responding to your questions, comments, or instructions;
  • Maintaining the security and integrity of its systems.

Disclosure of Information

Iderma does not provide personally identifiable information to unaffiliated third parties for their use in marketing to you. Iderma may use unaffiliated companies to help us maintain and operate our website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. In these instances, we will provide only the information they need to perform their function.

Iderma may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Finally, as Iderma’s business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets.

Security

The security of your personally identifiable information is important to us. We store your information on a secured server that is not accessible through the Internet. Although we cannot guarantee against loss, misuse, alteration, unauthorized disclosure or destruction of data, security measures are in place to protect you from such occurrences. If necessary, we will disclose to our users any breach in security involving personally identifiable information in accordance with the law.

Cookies

A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow iderma.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

Most web browser applications (such as Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.

  • Third party vendors, including Google, use cookies to serve the Google badge on iderma.com and to serve ads based on a user's prior visits to iderma.com.
  • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

External Links

iderma.com may contain links to other websites that we think you may find of interest. Iderma is not responsible for the privacy practices or content of these sites, nor do we control, sponsor, endorse or approve them.

Children

We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 18. We do not knowingly collect any personal information from anyone under the age of 18. We recommend that children under the age of 18 should view this site only with the involvement of a parent or guardian and should not submit any personal information to us.

Opting Out

In order to provide service to you, Iderma will send communications related to your transactions, security or the administration of its website. We also periodically send messages regarding special offers, promotions, or other activities that we believe our customers will find of interest. If you do not wish to receive non-transaction or security-related communications from Iderma, please send an email containing your request to support@iderma.com or call us at 866-779-3376 or 512-583-0478.

Changes to Our Privacy Policy

We reserve the right to modify or supplement this policy at any time. If a change is made, it will be immediately posted to iderma.com.

Contacting Us

If you have any questions or concerns about this Privacy Policy, please contact us through one of the following means:

Email
support@iderma.com

Phone
866-779-3376 
512-583-0478

Fax
512-583-0479

Mail
8825 Bee Caves Road 
Austin, Texas 78746

Credit Card Security

We want you to feel completely safe when shopping with iderma.com in knowing that your credit card information travels the web securely. All sensitive information is encrypted over a 128-bit SSL (secure socket layer) connection. This high level of security assures that no one will be able to view protected information. If you would like more information concerning our SSL, visit VeriSign.com.